Frequently Asked Questions & Help Area

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General Questions
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Who is Misty Star anyway?:

What are your privacy policies and terms?:

Do you have a mailing list?:

Where do you get your stuff?:

What is your refund policy?:

Can you hold something until I get paid?:

What exaclty do you mean by Smoke/Pet/Mildew free?:

HELP! I just bought something and now I can't find it on the site - Where is it?????:

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What payments do you accept?:

Do I have to use PayPal?:

Do you accept payments over the phone?:

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Do you ship Internationally?:

How do you calculate shipping?:

Do you offer FREE shipping?:

Do you only ship USPS?:

How long does it take to receive my order?:

Is insurance required on my shipment?:

Can you ship my purchase to another address as a gift?:

Can I pick up my purchase?:

How is my order shipped?:

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